“Client Pay” is a third-party product to which law firms can subscribe to give themselves the ability to have their clients pay invoices via credit card using a web interface. This web interface allows the firm’s client to see a list of invoices to be paid and enter the amount they wish to pay along with the client’s credit card information. The law firm then gets an e-mail notifying it that the client has made the credit card payment. This optional module allows star*collect users to select open invoices from the Bill History tab that they want the law firm client to see on the web page and then send the client contact an e-mail containing the link for the contact to click on to reach the appropriate web page, which is created automatically based on the star*collect user’s invoice selection. Optionally, the star*collect user may attach images of the invoice to the e-mail provided the invoice imaging features have been enabled.
Automate Processing and Eliminate Duplication
Opening a file and managing clients and matters doesn't have to be cumbersome. star*open facilitates the collection and entry of file intake data using its flexible web-based data entry system. Once the data is entered, the system automatically routes each component to the appropriate individual(s) for review and approval.
Define the Business Rules
You define the business rules that move the form through the authorization processes. Your professionals review the information for content and accuracy and complete the file opening process.
Identify Conflicts of Interest
star*open tracks related party, opposing party, and other conflict file information. Entering this information at the beginning of the file creation process and sharing it with your professionals enables conflicts of interest to be highlighted early in the file opening process. Conflict searches are permanently archived, making it easy to prove that the search was initiated and cleared based on the conflicts data present during client/matter opening.
Maintain a Detailed Audit Trail
star*open gathers information on all potential files - including those that don't get approved into your accounting system. Your Firm maintains a historical record of this activity.
Supports all major Time & Billing Platforms
star*open is a web-based application, designed to be compatible with all of the leading time & billing platforms. As a result, star*open is not affected if your firm migrates to another system.